KRA announces temporary iTax downtime for scheduled maintenance

The Kenya Revenue Authority (KRA) has announced a scheduled maintenance of its iTax platform on Tuesday, March 31, 2026, from 10:00 PM to 10:30 PM.

In a notice dated March 31, KRA stated that during the said period, all users will be unable to access the platform or complete any tax-related transactions for about 30 minutes.

“Please be advised that there will be a scheduled maintenance of iTax from Tuesday, 31st March 2026, 10:00 PM to Tuesday, 31st March 2026, 10:30 PM,” read part of the notice.

In addition, the authority advised users to plan their transactions in advance of the maintenance window and apologized for any inconvenience caused.

The announcement comes as many Kenyans rush to file their annual tax returns ahead of the June 30 deadline, a period that typically sees heavy traffic on the iTax system, especially in the evenings. 

The iTax system is a critical digital service used by individuals and businesses across Kenya to file tax returns, make payments, and access tax compliance services and key tax documents.

Elsewhere, KRA previously announced a crackdown on taxpayers who declare nil income despite having earned revenue.

The authority noted that it will introduce pre-filled tax returns, with known income streams already captured in the system.

Discrepancies will be flagged when KRA has supporting information, such as bank account transactions or third-party data.

According to Maurice Oray, Deputy Commissioner in the Policy and Tax Division, taxpayers will be required to confirm the accuracy of the information or provide an explanation if they dispute the figures.

He noted that even if someone files a nil return, the authority can track transactions, such as sales or other business activities, through its data.

Oray added that the same scrutiny applies to bank accounts, as KRA holds detailed records of financial transactions.