Public Service Cabinet Secretary Geoffrey Ruku has called for a radical transformation in human resource management, urging the adoption of emerging technologies such as artificial intelligence (AI) and blockchain to empower talent, enhance efficiency, and drive national development.
Speaking at the official opening of the 11th Annual National Human Resource Congress in Mombasa, CS Ruku emphasized that the HR profession is at a pivotal crossroads, shaped by global disruptions, evolving employee expectations, and rapid technological advancements.
“The future of human resource management is experience-driven, not process-driven; predictive, not reactive; and powered by artificial intelligence rather than manual processes,” he said.
Themed “Reimagining HR: Navigating Strategy, People & Technology,” the congress brought together HR professionals, government officials, CEOs, and stakeholders from both public and private sectors to explore the future of human capital management.
CS Ruku urged HR practitioners to evolve from traditional administrative roles into strategic enablers of institutional performance. He encouraged the integration of data analytics, AI tools, and automation in key HR functions such as recruitment, talent retention, workforce planning, and performance tracking.
“Automation will help both government and private organisations reduce inefficiencies, enhance decision-making, and better predict employee turnover,” he noted.
In a strong appeal to the private sector, Ruku called for collaborative efforts to create more accessible and impactful internship opportunities for young people. “It is time for a national conversation on how to create meaningful internship opportunities. Youth empowerment must be a shared responsibility between the public and private sectors,” he said.
He also highlighted the importance of embedding diversity, equity, and inclusivity into recruitment and leadership development strategies. He advocated for people-centric HR models that support personalized learning, career development, and employee well-being.
Commending the Institute of Human Resource Management (IHRM) for organizing the congress, CS Ruku applauded its role in aligning Kenya’s HR practices with global trends. He challenged participants to lead the transformation of HR into a powerful catalyst for Kenya’s socio-economic progress.
Written By Rodney Mbua
