How UK Soft Toy Brand Jellycat Captured the Chinese Market

"Christmas doesn’t mean a lot to me," Stella admits. "But I’ve always loved the sight of gingerbread houses." She asked her friend back home to buy it for her.

Stella Huang bought her first Jellycat plush toy in 2021, after losing her job during the pandemic.

A school friend in Guangzhou—already a fan of the British brand—had told her about them, but it was a photo of a gingerbread house plushie on the Chinese social media app RedNote that made her fall in love.

“Christmas doesn’t mean a lot to me,” Stella admits. “But I’ve always loved the sight of gingerbread houses.” She asked her friend back home to buy it for her.

That purchase came at a moment of deep uncertainty. “Everyone felt jittery, and no one knew what would happen,” she recalls. Living through some of Beijing’s strictest lockdowns, Stella developed a habit of petting and squeezing her plushies for comfort during long, isolated days at home.

Now 32 and working as a sales manager in tourism, Stella is still collecting. Her assortment has grown to 120 Jellycats, worth about 36,000 yuan ($5,145).

“At my age, there are many things you can’t share with others,” she says with a sigh. “The troubles we face are a lot more complicated than before. The plushies help me regulate my emotions.”

Originally designed for children, Jellycat’s soft, quirky toys have become a global phenomenon. In China, they have found a particularly devoted audience among a generation of young adults seeking comfort, connection, and a touch of whimsy in uncertain times.

By James Kisoo