The Directorate of Immigration Services has announced that passport applicants will no longer need to book an appointment in order to pick up their passports.
In a statement on Sunday, July 28, the directorate disclosed that the process has been simplified even as it provided contact channels for applicants to contact the department directly.
“We have simplified the process of passport delivery: applicants are no longer required to book an appointment to collect passports. The Directorate of Immigration Services is listening and open to all emerging issues.
“The department has open communication channels where applicants can directly contact us; X:@ImmigrationDept, Email: info@immigration.go.ke, WhatsApp: +254 796 374 902. We have a dedicated team to expeditiously address issues raised from all social media platforms,” read the statement.
The directorate stated on June 26 that it had printed more than 110,000 passports, which were yet to be collected.
