For the second day, Interior Cabinet Secretary Kithure Kindiki monitored operations at the Immigration Department.
As directed yesterday, no person will be allowed to hang around the precincts of Nyayo House and security officers will strictly enforce law and order, apprehend any person soliciting for bribes from applicants of passports and other citizenship documents.
The ongoing policy and operational reforms at Nyayo House will be extended to all immigration offices countrywide, to facilitate efficient service delivery.
“Zero tolerance to corruption is non-negotiable and all persons seeking services at the Immigration department must be treated with courtesy.”
To streamline service delivery, emergency desks have been established to expedite the processing of passports for applicants seeking medical care abroad, students destined to learning institutions abroad and persons who have secured job opportunities in foreign countries and have reporting deadlines.
Expectant and lactating mothers, parents or guardians accompanying minors, the elderly and persons with disability will also be accorded special attention at the immigration desks.
The government is set to acquire more modern printing machines, recruit additional immigration officers and improve the department’s infrastructure, all efforts and manpower has been deployed to clear the passport processing backlog within 14 days.
