Kenya Power has announced a disruption of its prepaid token vending system next Sunday.
According to a statement from the company, the disruption will be due to a systems upgrade that will be undertaken during that period.
The company indicated that the interruption will last from 10pm to Monday 10pm.
“During this 24-hour period, customers will be unable to purchase electricity tokens from all vending points, including Kenya Power offices, M-PESA Paybill number 888880, Airtel Money, and banking channels,” Kenya Power stated.
The power company urged customers to buy enough tokens in advance.
To mitigate the impact of the downtime, Kenya Power has advised prepaid customers to procure sufficient tokens in advance.
“We therefore wish to advise our pre-paid customers to buy enough tokens before then to avoid any inconvenience,” the utility firm said.
