The Kenya Revenue Authority (KRA) has announced planned maintenance for the Integrated Customs Management System (iCMS), which will disrupt customs services for 36 hours.
In a notice on Friday, February 6, KRA said the scheduled maintenance exercise will run from Saturday, February 7, 2026, at 6:00 PM to Monday, February 9, 2026, at 6:00 AM.
The taxman explained that the 36-hour maintenance aims to improve system performance, transaction processing, and user experience for all customs operations.
“We wish to inform Partner Government Agencies, Importers, Exporters, Clearing Agents, Shipping lines, and the general public of scheduled major maintenance for the Integrated Customs Management System (iCMS) to enhance performance starting on Saturday, 7th February, 2026, from 1800hrs to Monday, 9th February, 2026, 0600Hrs (36 hours).
“This enhancement will deliver improved transaction processing, improved system response times, and a more reliable user experience for all customs operations,” KRA said.
The authority urged partner government agencies, importers, exporters, clearing agents, shipping lines, and the general public to submit all urgent declarations, complete payments, and prioritize the clearance of perishable and time-sensitive consignments before Saturday evening.
Further, KRA expressed regret for any inconvenience the scheduled maintenance may cause to customs operators.
‘KRA regrets any inconvenience caused and appreciates the cooperation of all stakeholders as we improve our service delivery,” KRA added.
