A Nigerian employee of Teleperformance Kenya, a subsidiary of the global digital business services firm, was found dead in her Lower Kabete apartment last Friday.
According to sources, Ladi Anzaki Olubunmi’s body had reportedly been decomposing for three days before colleagues discovered her, raising questions about the company’s response to her absence.
Colleagues of the deceased have since staged a strike, citing longstanding grievances regarding work permits, tax deductions without remittance, and denied benefits.
They allege that the company withheld essential documentation, leaving many unable to access services such as NHIF and NSSF despite deductions from their salaries.
Further claims suggest that the deceased, who worked as a TikTok content moderator, had repeatedly requested leave and a return ticket (entitlements under her contract) but was denied permission to travel home.
Workers have also accused management of mistreating employees who raise concerns, with some fearing retaliation for speaking out.
While the cause of death remains unclear, tensions between employees and management are now quickly escalating, with the company reportedly instructing workers not to post about their late colleague or discuss the matter publicly.
