The ongoing nationwide sensitisation programme on the National Police Service Staff Group Life Insurance Scheme continues to equip officers with essential information to ensure they fully understand how to access the benefits provided under the insurance cover.
Today, the sensitisation programmes were carried out in various areas across the country, including Athi River, Migori, Lamu and Moyale, where officers had the opportunity to engage directly with the National Police Service Human Resource Officers and Britam teams to gain deeper insight into the scheme.
The sessions focused on highlighting the proper procedure for reporting and processing insurance claims. Officers were guided on the importance of promptly reporting incidents that may lead to claims, including injuries, illness, disability, or death covered under the scheme.
Additionally, officers were oriented on the documentation required when lodging claims, the timelines for reporting incidents, and the appropriate service human resource channels through which claims should be submitted for processing.
Moreover, the sensitisation teams emphasised the importance of maintaining accurate personal and service records to facilitate efficient claim processing and minimise delays that may arise due to incomplete documentation.
The National Police Service remains committed to enhancing the welfare of its personnel by ensuring that every officer is adequately informed and empowered to access the protections provided under the National Police Service Staff Group Life Insurance Scheme.
By Anthony Solly
