By Michelle Ndaga
Principal Secretary for Medical Services, Dr. Ouma Oluga, on Wednesday held a consultative meeting with the Emergency Medical Services (EMS) team to review the operations of E-Plus and explore ways of enhancing Kenya’s emergency response systems.
The discussions highlighted E-Plus’ critical role in delivering structured emergency medical services in Kenya and the wider region. The service currently operates a fleet of 168 ambulances supported by an emergency operations center that coordinates rapid response to medical emergencies.
Dr. Oluga underscored the importance of the Emergency Critical Illness Fund, which provides a safety net for patients requiring urgent treatment at Level Six health facilities. He described the fund as essential in bridging healthcare gaps, especially for critically ill patients who cannot afford specialized care.
The PS further stressed the need to regulate ambulatory services, noting that standardization and oversight are key to ensuring accountability, efficiency, and equitable access to life-saving interventions.

The engagement reflects the government’s broader commitment to improving emergency preparedness and response, with partnerships between the public and private sector seen as crucial to safeguarding lives across the country.