The Standard Chartered Bank has issued a notice to 629 appellants in a pension case, directing them to present themselves for verification and processing of their claims.
The KSh7 billion payouts stem from a 2021 directive by the Retirement Benefits Appeals Tribunal (RBAT) and instructions issued on May 22, 2025, regarding the computation and disbursement of benefits to the affected retirees of the bank.
The bank said it will begin collecting the necessary information for verification and processing of claims on Monday, September 22, 2025.
According to the notice, the verification exercise will be carried out at Almary Green Business Park along Thika Road, and the exercise will run on weekdays between 9 a.m. and 3 p.m.
“We will commence the process of collecting the requisite information of the Appellants in the above appeal for the purpose of verification and subsequently processing claims arising out of the judgement from Monday, 22 September 2025 at Almary Green Business Park, off U.S.I.U Road, off Thika Superhighway, Nairobi, daily on weekdays between 9 am and 3 pm,” read the statement in part.
The bank requested the appellants in the case present themselves physically at Almary Green Business Park with their original National Identification Card, KRA PIN, original debit card, or a cancelled cheque to verify bank account information, a Certificate of Existence, and two recent passport-size colour photographs.
They are also required to provide proof of employment with Standard Chartered Bank Kenya Limited and submit any relevant employment-related documents, such as a pension statement, letter of employment, last payslip or P9 form, or an exit letter or certificate of service.
Where an appellant is deceased, the bank said the estate administrators and executors are required to avail themselves physically and must provide death certificates, court-certified letters of administration or probate, proof of relationship to the deceased, and relevant employment documents.
The dependents and beneficiaries will also be required to present identification, KRA PINs, proof of bank details, and passport photos.
“Please bring two copies of each original document requested to facilitate processing claims arising out of the judgment,” the bank stated.
This comes after the Supreme Court declined the Standard Chartered Bank’s request to stop enforcement of RBAT’s ruling that ordered the Ksh7 billion payout to 629 former employees.
The apex court dismissed the petition, saying it lacked jurisdiction since the case did not involve the interpretation or application of the Constitution.
The 629 former Standard Bank staff had successfully petitioned the court that their pension savings were undervalued when the bank’s scheme converted to a defined contribution from a defined benefit.
The dispute dates back to 1997 when the retirees argued that a surplus of Ksh 1.536 billion had been wrongly returned to the bank instead of being used to boost member benefits.
