Toi Market Traders Decry Broken Promises, Demand Action from Leaders

Traders at Nairobi’s Toi Market in Kibera are expressing growing frustration over what they describe as years of broken promises by both national and county government leaders.

The traders, many of whom have operated in the market for decades, say repeated pledges—especially during election seasons, to modernize the market, build a perimeter wall, improve sanitation, and establish a fire station have all gone unfulfilled.

“We were told the market would be rebuilt and modernized. They promised a wall to prevent theft and land grabbing, even a fire station nearby. But nothing has happened,” said Okoth Ongayo, a vocal representative of the market’s business community. “Leaders come, talk big, then disappear.”

Traders say the market continues to operate in poor conditions, with open drainage, makeshift stalls, and no proper waste disposal system. Frequent fires, floods, and a recent rise in theft and nighttime break-ins have deepened their concerns, especially due to the absence of security infrastructure like a perimeter wall.

“This market has suffered from fires, floods, and now theft. We feel unprotected,” said one trader. “They only remember us when they want votes.”

In response to the growing outcry, Nairobi County Chief Officer for Markets, Jane Wangui, acknowledged the challenges and reassured traders that the long-promised upgrades are still on the agenda.

“We are aware of the issues raised by the traders at Toi Market,” said Wangui. “Modernization plans have not been abandoned. Discussions and planning are ongoing, and in the coming days, we expect to roll out improvements that will transform the market into a safer, more organized trading space.”

Wangui urged the traders to remain patient, noting that infrastructure projects require time due to planning, budgeting, and approvals.

Despite the assurance, traders remain skeptical, saying they have heard similar promises before. They are now calling for increased transparency and direct involvement in future development projects to ensure their needs are genuinely addressed.

Toi Market, one of Nairobi’s busiest informal trading hubs, supports hundreds of families and remains a vital part of the city’s informal economy.

Written By Rodney Mbua