Jetstar has apologised to roughly 4,000 passengers who were stranded in Bali over the past week because of flight cancellations.
The budget airline said it had cancelled eight return flights to Sydney and Melbourne from Denpasar since 1 September.
Angry travellers have complained on social media of scrambling for last-minute arrangements.
Jetstar said 180 passengers are still stranded in Bali.
The carrier, which is run by Australia’s flagship airline Qantas, said that most of the impacted passengers were given accommodation.
“Unfortunately, our Boeing 787 fleet has been impacted by a number of issues, including a lightning strike, a bird strike, damage from an item on the runway and delays sourcing a specific spare part for one of our aircraft due to global supply chain challenges. The part has to be road freighted across the US,” Jetstar Chief Pilot Jeremy Schmidt said in a statement.
The airline said two special flights will operate on Tuesday to fly customers from Denpasar to Melbourne, carrying more than 300 customers. This will be in addition to three other scheduled flights from Denpasar to Melbourne and Sydney.
