No more “I didn’t have airtime/credit to call you” as Safaricom introduces a new calling service -Reverse call

By uzalendo team-

Safaricom has launched a new calling service feature Reverse Call which will enable its over 31 million subscribers transfer calling costs to the receiver.

To use the Reverse Call service, a caller will only be required to press # before the number they are dialing.

On the other end, the receiver of the “Reverse Call” will see the caller’s details appear on the screen as normal, but once they pick the call, they will receive a voice prompt asking them to key in “1” to accept the reverse call.

They can acknowledge or decline, so there is that option in case you not willing to exhaust your airtime or you don’t have any.

The cost of the call, which is at the normal rate, will then be transferred to the receiver.

“At Safaricom, we maintain our commitment to always provide our customers with relevant products in line with their needs. This innovation is in line with this commitment and has been tailored to mirror the relationships between our customers with a goal of empowering them to always remain connected with their loved ones,” says Sylvia Mulinge, Chief Customer Officer, Safaricom.


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