Ride-hailing app Bolt has taken action against a driver accused of portraying indecent behaviour in front of a female rider.
In a video doing rounds on social media and shared by former Nairobi Governor Mike Sonko, the driver is seen exposing his manhood even as the rider protested.
“In this video of an incident that transpired today in the morning, which was sent to me by two victims. The cab services driver allegedly goes nude and commits an indecent act while ferrying a female passenger seated in front and her friend in the back,” wrote Sonko.
The driver identified as Moctor Indwasi is forced to drop off the client mid-trip.
“Parents, school girls, ladies, and all women in general. First, my apologies for posting this video here, but I want to bring this case to the attention of the public, especially female passengers who frequently use cab services. Some cab drivers (not all) of late have developed a habit of exposing their sticks/dudus/ mborores intentionally when carrying female passengers,” said Sonko.
“This conduct should not be tolerated, and I urge anyone with more information or has faced a similar ordeal to come forward so that we can protect our mothers, daughters, or family members. Let this video act as an educational and send warning to young ladies to be extremely cautious before boarding cabs, especially when vulnerable or unaccompanied.”
In response, Bolt said it had suspended Indwasi from the app and was actively engaging the affected rider.
“Bolt, as part of its zero tolerance to this type of behaviour, has suspended the mentioned driver from providing any further services on our platform,” it posted on X.
“We are also actively engaging with the affected rider, and once again take this opportunity to express our sincere concern and empathy over this unfortunate incident.”
Bolt further stated that it was committed to the safety of its drivers and passengers.
“We remain committed to promptly addressing and continuously supporting our valued clients during such difficult moments. At Bolt, the safety of our drivers and passengers remains our highest priority. We remain committed to vigilance and swift response in handling such incidents.”
