Moses Kuria, the newly appointed Cabinet Secretary for Public Service, Performance, and Delivery Management, has unveiled a 10-point strategy aimed at revitalizing and improving service delivery across the country.
Kuria stated in a statement posted on the X platform that the State intends to improve government accountability to the public through the implementation of Wajibika Town Hall Forums, which he says will be conducted in collaboration with all ministries across all counties.
He further said that the government will also unveil a digital tool to monitor performance contracts, project delivery, and the individual performance of over 90,000 public servants, sharing the findings with the public on a monthly basis.
“We will implement a digital Ombudsman tool to be known as Pasha for the public to report all cases of denial of or poor service by national and county government institutions and avail all such incidents for public and media scrutiny,” said Kuria.
“We will transform the NYS into a bastion of hope for young people by making it a mandatory leadership college for those who will be absorbed into public service and disciplined forces while also playing the role of contractor of choice for national and county governments as well as the private sector in Kenya and abroad while recruiting 100,000 youths directly every year and creating an ecosystem of 1 million indirect jobs.”
Similarly, the CS announced plans to transform the Kenya School of Government into the African School of Government, which he says will take the lead in emerging issues such as climate action and green finance, among other pressing issues affecting the continent.
He went on to say that the State intends to modernize public service by replacing older public servants with young Kenyans while maintaining an 80:20 ratio between technical and support staff.
