Safaricom SIM Card Registration Goes Online

Customers of Safaricom no longer have to wait in long lines to register their SIM cards in time for today’s deadline, as the leading telco has finally implemented online registration. 

The company, which has 42.8 million mobile subscribers, is now following in the footsteps of its competitors Telkom Kenya and Airtel Kenya, which are allowing their customers to register online until today. 

The telco had insisted that all customers physically visit their outlets to resubmit their information, resulting in long lines at their stores as Kenyans rushed to meet the Communications Authority of Kenya’s deadline (CA).

On Sunday, CA Director-General Ezra Chiloba clarified that subscribers who had previously registered their SIM cards did not need to do so again, and that they could check their validation status by dialing *106#. 

Kenyans can use the USSD code to confirm phone numbers on their national identity cards. 

Customers were surprised, however, when Safaricom insisted on resubmitting their information despite the telecommunications regulator’s clarification. 

With only hours until the listing closes, the move to online registration will speed up the process, with long lines at its outlets growing even longer.

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