Konza Technopolis has signed a Memorandum of Understanding (MOU) with the Business Process Outsourcing Association of Kenya (BPOAK) which will see them collaborate in marketing Kenya as the most preferred destination for business outsourcing, development of favourable policies to attract BPOs and enhancement of digital skills among the youth making them employable.
“This MOU heralds a new dawn for the business process outsourcing as it will allow us to leverage on our strength and make Kenya the preferred investment destination,” John Paul Okwiri said during the signing ceremony.
The Association brings together organizations involved in business process outsourcing in the country with a vision of making Kenya a preferred and the largest BPO destination in Africa. Business process outsourcing (BPO) is a method of subcontracting various business-related operations to third-party vendors.
“As an association we are delighted to have this collaboration with Konza Technopolis because our members will enjoy numerous and tremendous benefits derived from Konza being a Special Economic Zone (SEZ) and also with a ready infrastructure that allows plug and play for our members,” Roselyn Maundu Chairperson of BPOAK said.
Kenya is increasingly preferred as a BPO destination because of a number of factors such as, hosting 6 submarines fiber cables which provides reliable internet services, a well-educated human resource and higher English proficiency.
“Kenya has 2 million digital workers, we produce over 10,000 graduates per year, we are the second country in Africa on English proficiency and our labour cost is competitive hence a preferred destination,” Maundu added.
Konza Technopolis is a key flagship project of Kenya’s Vision 2030 economic development blue print that aims to transform Kenya into a middle-income country with higher standards of living for Kenyans. It’s tasked with developing a thriving sustainable smart city and a vibrant innovation ecosystem contributing to Kenya’s knowledge economy and contributing to the transformation of the Kenyan economy into a digitally driven economy.
